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Privacy Policy

Last Updated: 01-04-2025

 

ADMERE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile application, or any related services (collectively referred to as the “Platform”).

By using ADMERE, you consent to the practices described in this policy.

Introduction & Scope

Welcome to ADMERE, a product of Aanand Growth 7 Private Limited (“Company,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, store, share, and protect your personal and non-personal data when you access or use any part of our platform.

1.1 Platform and Policy Applicability

This Privacy Policy applies to all individuals and entities (“you”, “user”, “artist”, “mentor”, “judge”, “institution”, or “business partner”) who interact with or use any of the ADMERE services, including but not limited to:

  • Our website: https://admere.in, including any subdomains, landing pages, microsites, or promotional pages operated by us.
     

  • Our mobile applications (“App”) available on Android and iOS platforms.
     

  • All features, products, software, content sharing tools, mentorship offerings, contests, reward systems, in-app messaging, live audio/video interactions, voice analytics, promotional communications, and subscription services made available via the platform.
     

  • APIs, AI evaluation modules, and backend tools connected to the user experience.
     

This Policy governs your use whether you register formally or use the platform as a guest.

1.2 Global Coverage and Jurisdiction-Specific Attention

This Privacy Policy is intended to be compliant with global privacy and data protection standards, including but not limited to:

  • India’s Information Technology Act, 2000, and the upcoming Digital Personal Data Protection (DPDP) Act.
     

  • General Data Protection Regulation (GDPR) applicable to users in the European Union and EEA.
     

  • California Consumer Privacy Act (CCPA) and Children’s Online Privacy Protection Act (COPPA) for U.S. users.
     

  • Other relevant data laws and content regulation frameworks in countries such as Russia, Pakistan, Afghanistan, Iran, Iraq, UAE, Canada, and Southeast Asia.
     

If you are accessing the Platform from outside India, you acknowledge and consent that your information may be transferred to, stored in, and processed in India or other countries where our servers or third-party service providers are located.

1.3 Consent and Acknowledgement

By accessing or using any part of the ADMERE Platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our services.

Your continued use of our Platform following any updates to this policy signifies your acceptance of the revised terms. We strongly recommend that you review this Privacy Policy periodically to remain informed about how we collect, use, and protect your data.

1.4 Relation to Other Policies and Terms

This Privacy Policy is to be read in conjunction with:

  • Our [Terms of Use], which govern your general use of the platform.
     

  • Our Cookie Policy, which details how cookies, tracking pixels, and other data collection technologies are used.
     

  • Our Community Guidelines, Contest Participation Terms, and Mentorship Program Rules, which contain additional clauses relevant to platform-specific interactions.
     

1.5 Definitions (For Clarification Throughout the Policy)

For the purposes of this Privacy Policy:

  • “Personal Data” means any data that can directly or indirectly identify an individual, including name, email, mobile number, and user-generated content.
     

  • “Processing” includes collection, storage, analysis, sharing, or deletion of personal data.
     

  • “Third Parties” refer to vendors, service providers, or partners not directly operated by ADMERE.
     

  • “Platform” refers collectively to ADMERE’s website, app, and digital services ecosystem.
     

  • “Biometric Data” includes voiceprints, facial markers, or expression tracking derived from submitted content.
     

1.6 Users Covered by this Policy

This Privacy Policy applies to the following categories of users:

  • Individual Users: Artists, creators, students, or performers using the platform for contests, learning, or exposure.
     

  • Mentors and Judges: Professionals providing guidance or evaluative services.
     

  • Business Partners: Studios, event hosts, educational institutions, brands, and others using ADMERE as a platform for professional outreach or content curation.
     

  • Developers, API Users, and Researchers: Individuals interacting with our systems via integrations or approved access points.
     

1.7 Accessibility and Regional Language Versions

ADMERE strives to make this policy accessible to users across demographics. Where feasible and legally required, we may offer:

  • Translated versions of this document in regional languages for users in India and abroad.
     

  • Alternate formats (e.g., large print, audio versions) to aid users with visual or reading disabilities.
    In the case of discrepancies between the translated version and the English version, the English version shall prevail.
     

1.8 Grievance Redressal & Queries Reference

For questions, clarifications, or concerns regarding this Privacy Policy, users are encouraged to refer to Section 12: Contact Us & Redressal Mechanism, where our Data Protection Officer (DPO) and grievance framework are detailed.

 

2. TYPES OF INFORMATION WE COLLECT

To operate the ADMERE Platform efficiently and offer a secure, personalized, and scalable experience to all our users—including artists, mentors, and collaborators—we collect a wide variety of information. This section outlines all categories of data collected directly or indirectly when you use our services.

Our data collection practices comply with leading international standards such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children’s Online Privacy Protection Act (COPPA), and other regional frameworks.

The information we collect can be broadly classified into the following categories:

 

2.1 Personally Identifiable Information (PII)

This includes data that can directly or indirectly identify you as an individual. It is typically collected during registration, contest participation, mentorship sign-ups, or customer support.

Field

Purpose of Collection

Full Name

Used for account identification, official communication, and contest entries

Mobile Number

OTP-based login, password recovery, and contact verification

Email Address

Transactional notifications, contest results, newsletters (if opted-in)

Date of Birth

Age verification for contests and child data protection compliance

Gender (Optional)

For personalization and optional demographic insights

City, State, Country

Helps us localize recommendations, contests, and mentors

Language Preference

Enables content and UI localization

We collect this information either through direct input from you or via trusted third-party sign-in mechanisms such as Google, Apple ID, or OTP-based verification.

 

2.2 User-Generated Content (UGC)

As a creator-first platform, ADMERE collects and stores a wide range of content uploaded by users, including:

  • Audio and Video Files – Uploaded for contests, performances, or feedback sessions
     

  • Images and Photographs – Profile photos, visual portfolios, event pictures
     

  • Lyrics, Documents, Text Content – Artist bios, music descriptions, or contest answers
     

  • Reels and Voice Samples – Submitted for AI analysis or mentor evaluation
     

  • Mentor-Judge-User Chat Logs – Preserved for communication tracking and moderation
     

  • Live Session Recordings – Only with explicit notice and purpose, e.g., performance improvement
     

All user-generated content is subject to moderation policies, performance analytics, and community guidelines outlined in later sections.

 

2.3 Technical, Usage & Device Data

ADMERE automatically collects certain technical details to ensure service continuity, troubleshooting, and experience optimization. These include:

  • Device Information – Device type, model, OS version (Android/iOS), screen size
     

  • IP Address and Geo-location – Used to provide localized experiences and fraud prevention (only approximate location, no GPS unless consented)
     

  • Browser Type & Language – Enables display optimization for web platforms
     

  • Session Logs – Including login/logout timestamps, contest participation timelines
     

  • Clickstream and Navigation Data – To study feature usage and engagement patterns
     

  • Crash Reports & Bug Data – Auto-collected during errors to support debugging
     

  • Cookies & Local Storage Objects – Used to remember login state, preference, contest progress
     

All such data is collected via tools like Firebase Analytics, Google Analytics, or ADMERE’s custom internal telemetry systems.

 

2.4 Financial & Transactional Data

Although ADMERE does not directly store any payment credentials, the following data is securely handled via trusted payment gateways (e.g., Razorpay, Stripe, PayPal):

  • Transaction ID and Status – To verify successful payments or refunds
     

  • Payment Mode & Gateway Metadata – UPI, Card, Wallet (as supported)
     

  • Promo Codes & Discounts Used – Stored for billing transparency
     

  • Contest Participation Receipts – For compliance and audit records
     

  • Mentorship Booking Logs – Including date, mentor ID, session metadata
     

These records may be retained for up to 7 years, in compliance with tax laws and financial regulations.

 

2.5 Biometric & Behavioural Data (Only with Explicit Consent)

Some of ADMERE’s advanced features—including AI-powered vocal analysis and emotion-aware feedback—may involve the collection of biometric or behavioral data, such as:

  • Facial Expressions, Eye Movement, and Voiceprints – For AI scoring, emotion detection, and trend analysis
     

  • Screen Recording or Audio Monitoring – Only with on-screen disclosure during mentorship or contest evaluation
     

  • Performance Energy Detection – Used to guide artists during training
     

  • Gesture Patterns – To personalize recommendations and accessibility preferences
     

Consent is required at feature activation. All such data is deleted after the evaluation purpose is served unless otherwise permitted.

 

2.6 Communication & Interaction Data

This includes all logs and records arising out of your interaction with the platform or our teams:

  • Support Tickets and Emails – For complaint resolution and compliance record-keeping
     

  • Live Chat Conversations – With moderators, mentors, or backend team (if applicable)
     

  • Push Notification Preferences – Whether opted-in to app or browser alerts
     

  • Email Open Rates and Engagement – Used to optimize communications
     

ADMERE never engages in unsolicited marketing without your permission. You can opt out of these communications at any time.

 

2.7 External Platform Integration Data

When you choose to sign in or share content using third-party platforms, we may receive the following:

  • OAuth-based identity confirmation (via Google, Apple, etc.)
     

  • Profile picture and name (only when permissioned)
     

  • Social media handle or ID (for contest credits or tags)
     

  • Cross-platform interactions (e.g., embedding YouTube links or Instagram videos)
     

ADMERE does not publish any external content without your interaction or permission.

 

2.8 Sensitive or Special Category Data

We make every effort to avoid collecting data classified under “Special Category” without reason or consent, such as:

  • Racial/ethnic origin, political beliefs, religious/philosophical affiliations
     

  • Health records, disabilities, or medical content
     

  • Genetic or sexual orientation data
     

If collected as part of specific support programs or surveys, we ensure encryption, restricted access, and compliance with all relevant legal frameworks.

 

2.9 AI Model Input & Feedback Data

As ADMERE offers AI-based recommendations and learning paths, we may collect anonymized data on:

  • User voice tonal range and vocal performance metrics
     

  • AI feedback logs for future model refinement
     

  • Performance improvement history per artist
     

All such data is processed in accordance with ethical AI training protocols, further detailed in our “AI Training & Retraining Policy” section.

3. HOW WE USE YOUR INFORMATION

ADMERE processes user data for purposes that are lawful, transparent, proportionate, and necessary to fulfill our core commitments: empowering creators, protecting users, enhancing personalization, and ensuring platform integrity.

This section outlines in detail the rationale, legal basis, and scope of processing associated with each category of data we collect.

 

🔹 3.1 Core Operational Purposes

These purposes are essential for platform functionality and user experience:

a) Account Creation, Identity Verification & Login Management

  • To enable user registration via mobile OTP, email login, or third-party OAuth providers (e.g., Google, Apple)
     

  • To prevent fake accounts, spam, or unauthorized access through verification loops
     

  • To manage user roles—such as artists, mentors, admins, or judges
     

b) Participation in Contests, Mentorship, and Platform Features

  • To match users with relevant contests based on skill, age, region, or language
     

  • To allow mentors/judges access to user-uploaded performances for evaluation
     

  • To record performance history for feedback loops and learning analytics
     

c) Profile Management & Customization

  • To display public-facing bios, reels, and portfolios (as made visible by user)
     

  • To help users update interests, skill levels, genres, or preferred mentors
     

d) AI Feedback and Personalization

  • To analyze voice, pitch, range, and emotion data for performance scoring
     

  • To deliver customized reports and suggestions via our AI-based tools
     

  • To train AI systems using anonymized user data for better output quality
     

 

🔹 3.2 Communication, Notifications & Support

a) Transactional Messages

  • Confirmation emails or SMS for contest submissions, session bookings, and profile updates
     

  • Alerts about mentor session changes, score availability, or app usage
     

b) Support Tickets & User Requests

  • Responding to your inquiries through live chat, email, or in-app support
     

  • Tracking issue resolution time and service quality
     

c) App Notifications & Reminders

  • Notifying users about contest deadlines, results, feedback availability, or community updates
     

  • Push notifications only when permissioned
     

🔐 All such messages are strictly necessary or user-consented, never promotional by default.

 

🔹 3.3 Platform Improvement, Research & Analytics

We continuously monitor and improve ADMERE using secure and ethical analytics techniques:

a) Usage Insights

  • Identifying which features are most or least used
     

  • Reducing UI friction and improving load times or discoverability
     

b) Bug & Crash Diagnostics

  • Automatically collecting crash reports to identify device- or OS-specific issues
     

  • Analyzing failed uploads, rendering lags, or login delays
     

c) User Segmentation & Research

  • Understanding cohorts by geography, genre, performance range, or experience
     

  • Running occasional A/B tests to optimize experience
     

d) Model Accuracy Tuning

  • Using anonymized performance feedback to improve AI voice detection or emotion analysis accuracy
     

 

🔹 3.4 Legal & Regulatory Compliance

ADMERE may process or retain personal data where required by:

  • Tax authorities for invoicing or income reporting
     

  • Judicial or government agencies in response to lawful requests
     

  • KYC/AML requirements for prize payouts or transactions (if applicable in future)
     

  • COPPA/GDPR/IT Act compliance for underage user protection or opt-in age verification
     

 

🔹 3.5 Security & Abuse Prevention

ADMERE collects certain data solely to maintain trust and safety, including:

  • Monitoring for abusive uploads, hate speech, or content violation using automated and manual review systems
     

  • Detecting fraud in votes, referral bonuses, or contest rigging
     

  • Geo-restricting features (where required) for jurisdictional compliance
     

In case of security breaches, our incident response plan ensures the scope is contained, affected users are informed, and damage is mitigated.

 

🔹 3.6 Marketing, Events & Outreach (Only with Consent)

With your permission, we may occasionally use your data for:

  • Sending newsletters or announcements about upcoming contests
     

  • Inviting you to exclusive mentor sessions, creator meetups, or product testing
     

  • Displaying anonymized user data (e.g., “Top 10 Performers of the Month”) for platform engagement
     

Users can opt-out at any time via email footer links, app settings, or by writing to privacy@admere.in.

 

🔹 3.7 Business Continuity & Restructuring Scenarios

In the event ADMERE is involved in a merger, acquisition, insolvency, or asset transfer:

  • We may transfer or disclose user data to another legal entity, subject to continued privacy protection obligations
     

  • We will provide notice and (where required) obtain consent before changes take effect
     

3. HOW WE USE YOUR INFORMATION

ADMERE processes user data for purposes that are lawful, transparent, proportionate, and necessary to fulfill our core commitments: empowering creators, protecting users, enhancing personalization, and ensuring platform integrity.

This section outlines in detail the rationale, legal basis, and scope of processing associated with each category of data we collect.

 

🔹 3.1 Core Operational Purposes

These purposes are essential for platform functionality and user experience:

a) Account Creation, Identity Verification & Login Management

  • To enable user registration via mobile OTP, email login, or third-party OAuth providers (e.g., Google, Apple)
     

  • To prevent fake accounts, spam, or unauthorized access through verification loops
     

  • To manage user roles—such as artists, mentors, admins, or judges
     

b) Participation in Contests, Mentorship, and Platform Features

  • To match users with relevant contests based on skill, age, region, or language
     

  • To allow mentors/judges access to user-uploaded performances for evaluation
     

  • To record performance history for feedback loops and learning analytics
     

c) Profile Management & Customization

  • To display public-facing bios, reels, and portfolios (as made visible by user)
     

  • To help users update interests, skill levels, genres, or preferred mentors
     

d) AI Feedback and Personalization

  • To analyze voice, pitch, range, and emotion data for performance scoring
     

  • To deliver customized reports and suggestions via our AI-based tools
     

  • To train AI systems using anonymized user data for better output quality
     

 

🔹 3.2 Communication, Notifications & Support

a) Transactional Messages

  • Confirmation emails or SMS for contest submissions, session bookings, and profile updates
     

  • Alerts about mentor session changes, score availability, or app usage
     

b) Support Tickets & User Requests

  • Responding to your inquiries through live chat, email, or in-app support
     

  • Tracking issue resolution time and service quality
     

c) App Notifications & Reminders

  • Notifying users about contest deadlines, results, feedback availability, or community updates
     

  • Push notifications only when permissioned
     

🔐 All such messages are strictly necessary or user-consented, never promotional by default.

 

🔹 3.3 Platform Improvement, Research & Analytics

We continuously monitor and improve ADMERE using secure and ethical analytics techniques:

a) Usage Insights

  • Identifying which features are most or least used
     

  • Reducing UI friction and improving load times or discoverability
     

b) Bug & Crash Diagnostics

  • Automatically collecting crash reports to identify device- or OS-specific issues
     

  • Analyzing failed uploads, rendering lags, or login delays
     

c) User Segmentation & Research

  • Understanding cohorts by geography, genre, performance range, or experience
     

  • Running occasional A/B tests to optimize experience
     

d) Model Accuracy Tuning

  • Using anonymized performance feedback to improve AI voice detection or emotion analysis accuracy
     

 

🔹 3.4 Legal & Regulatory Compliance

ADMERE may process or retain personal data where required by:

  • Tax authorities for invoicing or income reporting
     

  • Judicial or government agencies in response to lawful requests
     

  • KYC/AML requirements for prize payouts or transactions (if applicable in future)
     

  • COPPA/GDPR/IT Act compliance for underage user protection or opt-in age verification
     

 

🔹 3.5 Security & Abuse Prevention

ADMERE collects certain data solely to maintain trust and safety, including:

  • Monitoring for abusive uploads, hate speech, or content violation using automated and manual review systems
     

  • Detecting fraud in votes, referral bonuses, or contest rigging
     

  • Geo-restricting features (where required) for jurisdictional compliance
     

In case of security breaches, our incident response plan ensures the scope is contained, affected users are informed, and damage is mitigated.

 

🔹 3.6 Marketing, Events & Outreach (Only with Consent)

With your permission, we may occasionally use your data for:

  • Sending newsletters or announcements about upcoming contests
     

  • Inviting you to exclusive mentor sessions, creator meetups, or product testing
     

  • Displaying anonymized user data (e.g., “Top 10 Performers of the Month”) for platform engagement
     

Users can opt-out at any time via email footer links, app settings, or by writing to privacy@admere.in.

 

🔹 3.7 Business Continuity & Restructuring Scenarios

In the event ADMERE is involved in a merger, acquisition, insolvency, or asset transfer:

  • We may transfer or disclose user data to another legal entity, subject to continued privacy protection obligations
     

  • We will provide notice and (where required) obtain consent before changes take effect
     

5. YOUR RIGHTS AND CHOICES

ADMERE is committed to upholding the privacy rights of all users across jurisdictions, including the European Union, United States, India, Russia, Middle East, and other regions with evolving data protection laws.

This section outlines the specific rights available to you regarding your personal data and how you may exercise them. While these rights may vary depending on your country of residence and governing laws, ADMERE applies many of these protections universally, regardless of location, as part of our ethical commitment to transparency and user autonomy.

 

🔹 5.1 Right to Access (Right to Know – GDPR, CCPA)

You have the right to request:

  • A copy of all personal information we hold about you;
     

  • Details about how we collect, use, process, or share your data;
     

  • The categories of third parties with whom we have shared or may share your data;
     

  • The source of data we collect, especially if not provided directly by you (e.g., device analytics).
     

📥 To exercise this right, email: privacy@admere.in with the subject “Data Access Request.” We may verify your identity to protect account security.

 

🔹 5.2 Right to Rectification / Correction

If any of the personal data we hold is incomplete, outdated, or inaccurate, you may:

  • Update your profile directly via app settings;
     

  • Submit a correction request via email.
     

We will act on your request promptly, typically within 7 to 14 business days, unless extended by law.

 

🔹 5.3 Right to Erasure (“Right to be Forgotten”)

You may request that ADMERE delete all or specific parts of your data, under conditions including:

  • When data is no longer necessary for the purpose it was collected;
     

  • If you withdraw consent;
     

  • If the processing was unlawful;
     

  • When mandated by regional laws (e.g., under GDPR Article 17 or India’s upcoming DPDPA).
     

🔐 We will honor such requests unless we are legally required to retain certain data (e.g., financial transactions or regulatory audit logs).

 

🔹 5.4 Right to Restrict Processing

You can request a temporary or permanent restriction on how we use your data. This may be requested if:

  • You are contesting the accuracy of your data;
     

  • You believe our processing is unlawful;
     

  • You need the data for a legal claim but not for platform usage;
     

  • You object to processing pending legitimate interest assessments.
     

⛔ During this period, your data will not be used for analytics, AI processing, or shared externally unless required by law.

 

🔹 5.5 Right to Data Portability

In supported regions, such as the EU and California, you may request that we:

  • Provide your personal data in a machine-readable, interoperable format (e.g., JSON, CSV, XML);
     

  • Transfer your data directly to another service provider, where technically feasible.
     

This right applies to data collected with consent or via a contract, not anonymized or derived data (e.g., AI insights).

 

🔹 5.6 Right to Object

You may object to:

  • Profiling or personalization using your data (e.g., in recommendations, AI scoring);
     

  • Use of your data for marketing, remarketing, or targeted ads;
     

  • Processing based on legitimate interest, if you believe your privacy outweighs our operational need.
     

Upon objection, we will pause or cease such processing unless we demonstrate compelling legal grounds.

 

🔹 5.7 Right to Withdraw Consent

You may withdraw previously given consent at any time, including for:

  • AI-based voice analysis, emotion detection, or scoring;
     

  • Receipt of newsletters, promotions, or marketing emails;
     

  • Location tracking, cookies, or optional app permissions (e.g., camera, microphone).
     

✉️ Withdrawal of consent does not retroactively affect lawful processing done before withdrawal.

 

🔹 5.8 Right to Lodge a Complaint

You may file a complaint directly with ADMERE’s Data Protection Officer or escalate it to your country’s data protection authority (e.g., CNIL in France, ICO in UK, CCPA Board in California, DPA in India when effective).

 

✋ Special Jurisdiction Notes:

Region

Special Rights / Enforcement Authority

EU (GDPR)

Right to restriction, data portability, consent withdrawal, and DPA complaints

California (CCPA)

Right to opt-out of data sale, data access in 45 days, non-discrimination guarantee

India (IT Act / DPDPA)

Grievance redressal rights, erasure upon consent withdrawal, security obligations

Russia

Explicit local storage rights; data cannot be transferred abroad without safeguards

UAE / Middle East

Consent-based processing, obligation for breach notification and transparency

 

🛡️ Exercising Your Rights

To initiate any of the above rights:

  • Send an email to privacy@admere.in
     

  • Mention the right you wish to exercise
     

  • Include identification verification details (e.g., registered phone/email)
     

We aim to process all rights-related requests within 30 calendar days, unless extended by law or operational constraints.

6. SHARING AND DISCLOSURE OF INFORMATION

ADMERE is deeply committed to ensuring your personal information is never misused, misrepresented, or unlawfully disclosed. We do not sell your personal data, and we maintain strict control over how your data is shared — internally and externally — with utmost transparency, accountability, and legal compliance.

This section outlines when, why, and how your data may be shared, and what controls exist around such disclosures.

 

🔷 6.1 No Selling of Personal Data

We do not sell your personal data to third parties for monetary or non-monetary consideration. ADMERE has no data resale or data brokerage relationships with advertisers, agencies, or marketing firms. Your data is not bartered or traded under any context.

 

🔷 6.2 Disclosure to Trusted Service Providers (Processors/Sub-Processors)

To ensure smooth functioning of ADMERE’s services, we work with trusted third-party service providers who support us in technology, operations, security, and user experience. These partners are classified as “Data Processors” or “Sub-Processors” under applicable privacy laws.

Examples of such partners include:

  • Payment Gateways & Financial Processors:
    – Razorpay, Stripe, PayPal — For secure transaction processing.
    – ADMERE does not store your full card or UPI details directly. All financial data is tokenized and securely processed through PCI-DSS compliant gateways.
     

  • Cloud Hosting & Infrastructure Providers:
    – Amazon Web Services (AWS)
    – Firebase (Google)
    – These ensure real-time storage, backup, scalability, and failover protection of user data.
     

  • Analytics & Insight Tools:
    – Google Analytics, Hotjar, Mixpanel, etc., for behavior analytics, UI/UX feedback, and product optimization.
    – All tools operate in “pseudonymized mode,” never associating IPs or sessions with personal identifiers directly.
     

  • AI Model Processing Partners (if externally trained):
    – If ADMERE engages external tools for AI analysis, voice scoring, or music recommendations, they operate only under strict, contract-bound, and secure data exchange protocols.
     

These service providers are bound by confidentiality clauses, data protection agreements (DPAs), and cannot use your data beyond the express instructions given by ADMERE.

 

🔷 6.3 Mentors, Judges, and Community Partners

When you choose to:

  • Participate in competitions, auditions, or community showcases,
     

  • Book sessions with mentors or industry experts,
     

  • Share public profiles, performances, or voice samples for evaluation,
     

your user-generated content (UGC) may be shared with select internal or external evaluators such as:

  • Mentors or coaches assigned to your profile
     

  • Competition judges evaluating your submissions
     

  • Community platform moderators verifying content authenticity
     

🚫 No personal contact information (e.g., email, phone) is shared without explicit consent.

🔄 Content shared is only for non-commercial evaluation unless separately licensed.

 

🔷 6.4 Business Transfers & Reorganizations

In the event of any merger, acquisition, joint venture, restructuring, or asset sale, user data may be transferred to the new controlling entity or investor, but only under the following conditions:

  • The new entity must agree to adhere to the same privacy protections outlined in this policy;
     

  • Users will be notified of such changes via email, platform announcements, or push notifications;
     

  • You may be given the option to opt out or delete your account/data if you disagree with the new ownership model.
     

ADMERE will not allow unauthorized data repurposing under new ownership.

 

🔷 6.5 Legal & Regulatory Compliance Disclosures

ADMERE may be legally obligated to share your personal data with:

  • Law enforcement agencies
     

  • Government or regulatory bodies
     

  • Courts of law
     

  • Financial regulatory authorities (e.g., for taxation or anti-money laundering compliance)
     

Such disclosures occur only:

  • Upon receipt of a valid legal request, such as a subpoena, warrant, or court order;
     

  • When mandated by local or international law (e.g., GDPR Article 6(1)(c), India's IT Act, US Patriot Act, Russian Data Laws);
     

  • When necessary to protect our users, our platform, or the public (e.g., in cases of cybercrime, harassment, fraud, copyright violations, or threats of violence).
     

🔐 We will review all such requests for validity and respond only with the minimum data required.

 

🔷 6.6 Community Reporting & Disciplinary Disclosures

If your content or actions on ADMERE are reported by other users for:

  • Hate speech, violence, or nudity
     

  • Plagiarism or copyright infringement
     

  • Harassment or spamming
     

ADMERE reserves the right to:

  • Share your content with internal moderation teams and appointed legal consultants
     

  • Disclose your identity (only if legally required) to complainants, copyright owners, or law enforcement
     

  • Use content as evidence in internal account suspension or penalty decisions
     

Users found violating policies may be banned, and relevant data may be retained as part of legal documentation.

 

🔷 6.7 Public and Aggregated Data

ADMERE may publish or share aggregated, anonymized insights — such as platform usage trends, genre popularity, or average contest scores — for research, public information, or investor updates.

This data cannot identify individual users, and it is strictly non-personal in nature.

Example:

“The average vocal range among contestants aged 16–24 increased by 13% in Q3 2025.”

 

🔷 6.8 Cross-Border Data Transfers

If you access ADMERE from outside India (e.g., US, EU, UAE), your data may be transferred to India or other countries for storage or processing. All such transfers follow strict security and jurisdictional guidelines, including:

  • GDPR-compliant transfer mechanisms (e.g., Standard Contractual Clauses)
     

  • Local encryption and access restrictions
     

  • Restricted access to sub-processors outside approved territories
     

🌐 We do not transfer sensitive data to countries lacking adequate data protection unless covered by contracts ensuring similar protections.

 

✅ User Control and Transparency

You may request:

  • A full list of processors or third parties that have accessed your data;
     

  • Copies of executed Data Protection Agreements (DPAs) (summary form);
     

  • Documentation of disclosure logs involving your profile (for legal or review purposes).
     

To do so, email privacy@admere.in with the subject “Third-Party Data Access Log Request.”

7. DATA RETENTION POLICY

Last updated: [Insert Date Upon Publishing]

At ADMERE, we adopt a principled, transparent, and lawful approach to retaining user data. This policy outlines how long we retain various categories of personal information, why we retain it, and the safeguards in place to prevent unnecessary or prolonged storage of your data.

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

 

🔷 7.1 General Retention Principles

We evaluate data retention periods based on:

  • Nature of the data collected
     

  • Purpose for which the data is used
     

  • Legal, regulatory, and compliance requirements
     

  • The user’s account status and activity
     

  • Risk and sensitivity associated with the data category
     

We use the “data minimization and purpose limitation” principle as defined under GDPR Article 5 and other global standards.

 

🔷 7.2 Retention by Data Type

Below is a detailed breakdown of retention timelines by data category:

 

🔹 Account-Related Data (User Identity, Profile, Login History)

  • Retained as long as the account remains active.
     

  • If a user deactivates or deletes their account, data is retained for up to 30–90 days to allow account recovery or handle disputes.
     

  • If a deletion request is verified, all identifiable data is permanently erased or anonymized after this buffer period.
     

✅ Justification:
To maintain account continuity, prevent fraudulent recreations, and enable customer support.

 

🔹 User-Generated Content (Video, Audio, Submissions, Scores, Comments)

  • Retained indefinitely for content that is:
     

    • Publicly visible
       

    • Published in competitions, showcases, or mentorship summaries
       

    • Shared with community consent
       

  • Content uploaded for private feedback, internal AI scoring, or practice may be retained for up to 12 months, unless otherwise requested by the user.
     

✅ Justification:
To ensure contest transparency, preserve user achievements, and enable long-term performance tracking.

 

🔹 Mentorship & Learning Session Data (Bookings, Feedbacks, Chat Logs)

  • Retained for up to 3 years to support repeat bookings, personalized recommendations, and community reviews.
     

  • Communication logs (with mentors, admins) are stored securely and not used for surveillance.
     

✅ Justification:
To enable mentor-artist relationship continuity, ensure quality of service, and protect against disputes.

 

🔹 Transactional and Financial Data (Invoices, Payment Confirmations)

  • Retained for 7 years, in compliance with financial regulations in India (e.g., Income Tax Act), the USA (IRS), EU (VAT directives), and other applicable laws.
     

  • Includes:
     

    • Payment method (tokenized)
       

    • Transaction timestamp and amount
       

    • Invoice and redemption history
       

  • Data is stored only by our payment partners (Razorpay, Stripe, PayPal) under PCI-DSS and GDPR compliance.
     

✅ Justification:
To fulfill audit requirements, handle tax disputes, and enable refund processing.

 

🔹 Analytics, Usage Logs & Behavioral Data

  • Pseudonymized or anonymized logs retained indefinitely for internal product improvement, UI/UX design, and benchmarking purposes.
     

  • Personally identifiable logs (e.g., IP address, session IDs) are retained for up to 180 days, unless security incidents warrant longer storage.
     

✅ Justification:
To identify product bugs, understand feature adoption, and improve engagement.

 

🔹 Biometric, Voiceprint & Emotion Recognition Data

  • Retained only with explicit user consent.
     

  • Deleted immediately upon:
     

    • Withdrawal of consent
       

    • Completion of the use case (e.g., contest feedback)
       

    • Closure of account
       

  • Stored in encrypted, isolated vaults separate from general platform infrastructure.
     

✅ Justification:
To respect bodily privacy and comply with biometric data laws in the USA (Illinois BIPA), EU (GDPR Article 9), and India (DPDP Bill 2023).

 

🔹 AI Model Training & Labeling Data (With Consent Only)

  • De-identified data used for AI/ML training may be retained indefinitely for model refinement.
     

  • ADMERE does not link training datasets back to individual identities.
     

  • Users may opt-out of AI training datasets via their settings panel.
     

✅ Justification:
To build high-performing AI tools while ensuring user privacy.

 

🔷 7.3 Data Deletion Requests

Users may initiate data deletion requests by writing to:
📧 privacy@admere.in

The process:

  1. Identity Verification
    We validate the authenticity of the request through email OTP or in-app confirmation.
     

  2. Data Mapping
    We map all data connected to your UID (user ID), including backups and integrations.
     

  3. Execution of Deletion
    We initiate secure erasure within 30 calendar days, using methods like:
     

    • Cryptographic shredding
       

    • Token invalidation
       

    • Access revocation from sub-processors
       

  4. Confirmation Email
    You’ll receive confirmation once deletion is complete. Some records (e.g., financial or fraud detection logs) may be exempt.
     

 

🔷 7.4 Exceptions to Deletion

We may retain some data even after deletion requests if:

  • It’s required to comply with applicable law or legal obligations (e.g., tax records)
     

  • It’s involved in ongoing disputes, litigation, or investigations
     

  • It’s critical to prevent repeat misuse, abuse, or re-registration under fake identities
     

Such exemptions are clearly communicated, and retention is minimized in scope and duration.

 

🔷 7.5 Data Archiving and Disaster Recovery

ADMERE maintains secure, version-controlled archival infrastructure for:

  • Restoring lost data due to system failures
     

  • Investigating security incidents
     

  • Ensuring service continuity during updates
     

Backup data is retained for 30 to 90 days, then automatically purged unless restored under authorized audit or emergency protocol.

Backups are:

  • Encrypted (AES-256)
     

  • Hosted in ISO 27001-certified data centers
     

  • Not directly accessible by any employee without logged multi-factor approval
     

 

🔷 7.6 Right to Retention Summary Disclosure

Users may request:

  • A detailed breakdown of data currently retained about them
     

  • The legal reason and purpose for each data type’s retention
     

  • Disclosure of all sub-processors holding backup copies
     

To initiate, write to:
📧 privacy@admere.in with subject line “Data Retention Summary Request”

8. USER RIGHTS AND DATA CONTROL

Last updated: [Insert date upon publishing]

ADMERE is committed to upholding your rights concerning your personal data. This section explains the legal rights you have under data protection laws—including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), India’s Digital Personal Data Protection (DPDP) Act, and similar privacy frameworks worldwide—and the methods through which you may exercise these rights.

Whether you reside in India, the United States, the EU, Russia, Pakistan, Iran, Afghanistan, or elsewhere, we believe in empowering you with full transparency and control over your personal data.

 

🔷 8.1 Right to Access

You have the right to request access to:

  • The personal data we have collected about you
     

  • The categories and specific types of data held
     

  • The sources from which your data was obtained
     

  • The purposes for which we are using your data
     

  • The third parties (if any) with whom your data has been shared
     

📨 To initiate a data access request:
Email privacy@admere.in with the subject line “Data Access Request”
Upon verification, a full report will be sent within 30 days (or earlier if required by your jurisdiction).

 

🔷 8.2 Right to Rectification (Correction)

You may request the correction of:

  • Inaccurate personal data (e.g., wrong name, DOB, email)
     

  • Outdated information (e.g., city, contact number)
     

  • Incomplete data in your profile
     

You can also update most personal data directly via your ADMERE account dashboard or profile settings.

📨 To request a correction manually:
Email us with proof of identity and the corrected information.

 

🔷 8.3 Right to Erasure (“Right to be Forgotten”)

You may request deletion of your personal data when:

  • The data is no longer necessary for the original purpose
     

  • You withdraw consent (where consent was the legal basis)
     

  • You object to processing and we have no overriding interest
     

  • The data was collected unlawfully
     

  • You are underage and the data was collected without valid parental consent
     

❗Exceptions:
We may retain minimal information for compliance, legal obligations, fraud prevention, or if required by a pending investigation.

 

🔷 8.4 Right to Restrict Processing

Under certain conditions, you can request that we suspend further processing of your data, without deleting it. This is particularly useful when:

  • You contest the accuracy of your data
     

  • Processing is unlawful, but you prefer restriction over deletion
     

  • We no longer need the data, but you require it for legal claims
     

  • You have objected to processing and we’re evaluating our justification
     

When restricted, your data will be locked and not used unless legally required.

 

🔷 8.5 Right to Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (e.g., JSON, CSV), and to:

  • Store it for your personal use
     

  • Transfer it to another platform or service provider
     

We will provide the data file within 30 calendar days, upon a valid and verified request.

📨 Use the subject line: “Data Portability Request” at privacy@admere.in

 

🔷 8.6 Right to Object to Processing

You may object to certain processing activities, especially:

  • Direct marketing communications
     

  • Profiling or automated decision-making
     

  • Data processing based on our legitimate interests
     

Upon objection, we will assess whether our interest in processing is overridden by your privacy rights. If not, we will cease processing immediately for that purpose.

⚠️ Exception: Some processing required by law or for fraud/security prevention may not be stoppable.

 

🔷 8.7 Right to Withdraw Consent

If we are processing your data based on explicit consent (e.g., for biometrics, emotion detection, AI model training), you may:

  • Withdraw consent at any time
     

  • Request deletion of all data associated with that consent
     

Your withdrawal will not affect the legality of data processed before withdrawal.

🔄 You can withdraw consent via:

 

🔷 8.8 Right to File a Complaint

If you believe:

  • Your privacy rights have been violated
     

  • ADMERE has mishandled your data
     

  • You have not received a timely or satisfactory resolution
     

You have the right to file a complaint with:

  • Your local data protection authority (DPA) (in EU, UK, California, etc.)
     

  • The Grievance Officer designated under Indian IT Act, Section 79
     

  • Any relevant national privacy or regulatory body
     

 

🔷 8.9 Right to Opt-Out of AI Decisions & Profiling

If any decisions—such as score generation, ranking, or mentor matches—are made automatically through AI/ML algorithms, you have the right to:

  • Request human intervention
     

  • Express your point of view
     

  • Contest the decision
     

  • Receive an explanation of the logic used
     

We do not make decisions that legally or significantly affect you based solely on automated processing without your explicit consent.

 

🔷 8.10 Opt-Out of Marketing Communications

You may unsubscribe or opt-out of:

  • Promotional emails
     

  • Contest announcements
     

  • Third-party partnership notifications
     

📧 Use the unsubscribe link in emails
🛠 Or go to your Notification Settings in the App

Transactional, service, and security alerts cannot be disabled as they are essential communications.

 

🔷 8.11 Children & Parental Rights

If you are a parent or legal guardian, you have the right to:

  • Access and review any data submitted by your child
     

  • Request deletion of your child’s profile
     

  • Revoke consent given on behalf of a minor
     

This applies especially in compliance with COPPA (US), GDPR (EU minors), and Indian laws for children’s digital protection.

 

🔷 8.12 Exercise of Rights – Identity Verification Process

Before we process any rights-based request, we will perform multi-factor identity verification to ensure your data is only accessed by you.

Methods may include:

  • Email + OTP authentication
     

  • Aadhaar/e-KYC (India only, if applicable)
     

  • Biometric confirmation (if already enrolled)
     

This ensures compliance, accountability, and security.

9. CHILDREN’S PRIVACY

Last Updated: [Insert date upon publishing]

ADMERE is deeply committed to protecting the digital safety, identity, and personal data of children and minors who interact with our platform. In accordance with international child data protection regulations—including the Children’s Online Privacy Protection Act (COPPA) in the United States, GDPR’s Article 8 in the European Union, and the Digital Personal Data Protection (DPDP) Act in India—we have implemented strict mechanisms to ensure appropriate data handling for users under the age of majority in their jurisdiction.

This section outlines how we treat data belonging to users who are classified as children or minors under applicable laws in different regions.

 

🔷 9.1 Age-Based Access Restrictions

ADMERE’s services are designed primarily for users aged 13 and above. Users under the age of 13 (or the applicable age defined by local law) are not permitted to create an account, submit content, or participate in platform activities unless we receive verifiable parental consent.

Country-specific age thresholds include:

Region

Minimum Age Without Parental Consent

United States (COPPA)

13 years

European Union (GDPR)

16 years (can vary to 13 by member state)

India (DPDP Act)

18 years

Russia, Iran, Pakistan

18 years

UAE, Afghanistan

18 years

Where a user is below the applicable age, we require involvement of a parent or guardian for account creation, consent management, and communication oversight.

 

🔷 9.2 Parental Consent and Verification Process

When a child attempts to create an account or participate in activities requiring personal data:

  • A parental verification process will be triggered.
     

  • The parent/guardian will be required to provide valid government ID and sign a digital consent form.
     

  • No data will be collected or processed until consent is explicitly granted and logged.
     

If parental consent is not provided within 14 days, all temporary session data will be permanently deleted.

Parents retain ongoing rights to:

  • Review the child’s data
     

  • Withdraw consent
     

  • Delete the child’s account
     

  • Request usage reports
     

 

🔷 9.3 Data Collected from Children (Upon Consent)

Upon verified consent, ADMERE may collect limited data from child users, including:

  • Basic identity information (name, age, location)
     

  • Performance videos, voice recordings (for contests)
     

  • Mentorship feedback records
     

  • In-app messages and interactions (monitored and filtered)
     

Such data is collected only for educational, mentorship, or creative competition purposes and will never be used for behavioral advertising, third-party profiling, or monetization.

 

🔷 9.4 Mentorship Access and Participation Rules

Children under 18 may participate in contests, auditions, or mentorship only when:

  • The guardian has agreed to the terms of use and consent form
     

  • There is live moderation in the session (recorded sessions are also logged)
     

  • Any reward or certificate is handed to the guardian’s verified email or account
     

  • Communication with adult mentors or judges is limited to pre-defined, controlled channels (e.g., in-app messages with profanity filter enabled)
     

ADMERE reserves the right to revoke access or pause participation at any time if misuse, false claims, or policy violations are detected.

 

🔷 9.5 Special Safety Features for Minors

To ensure child safety and regulatory compliance, the following protections are built into ADMERE:

  • Strict chat filters for offensive or adult content
     

  • Profile visibility control: Child profiles are default set to “private”
     

  • Blurred content previews and in-app age rating system
     

  • AI-based monitoring for unusual activity patterns (e.g., adult-child DMs)
     

  • No location tracking beyond approximate IP unless required for regional content laws
     

ADMERE also prohibits:

  • Uploading or showcasing of sensitive content involving minors
     

  • Use of child likeness for AI model training unless explicitly authorized
     

 

🔷 9.6 Data Deletion and Parental Rights

Parents and guardians may request:

  • Immediate deletion of a child’s data (Right to Erasure)
     

  • Full account deactivation
     

  • Data export or usage reports
     

📨 Email privacy@admere.in with the subject: “Parental Request – [Child’s Username or ID]”

Verification of identity will be required. ADMERE will comply within 7–15 working days of request approval.

 

🔷 9.7 Platform Monitoring, Reporting, and Red Flags

ADMERE maintains real-time monitoring for red flags involving:

  • Attempts to bypass age verification
     

  • Inappropriate mentor–minor interactions
     

  • Grooming, bullying, or unsolicited contact
     

Users can report suspicious activity via:

All such reports are prioritized and reviewed by our Grievance & Trust Safety Team, with escalation to law enforcement where legally required.

 

🔷 9.8 School or Educational Institution Use

If ADMERE is used as part of a school, music academy, or institutional training, the institution must:

  • Secure parental consent on our behalf
     

  • Provide student rosters and age-verification logs
     

  • Abide by all ADMERE platform child safety standards
     

Any breach by the institution will result in service suspension or termination.

 

🔷 9.9 Localization & Translations

ADMERE may provide localized child privacy policies in languages such as Hindi, Urdu, Farsi, Russian, Pashto, etc., depending on the user’s region. However, in the case of a legal dispute or inconsistency, the English version of the policy will take precedence.

 

🔷 9.10 Non-Compliance Consequences

Violation of ADMERE’s Children’s Privacy Policy may result in:

  • Immediate account suspension
     

  • Contest disqualification
     

  • Reporting to relevant child safety authorities
     

  • Termination of access for associated mentors or guardians
     

ADMERE holds a zero-tolerance policy toward any attempt to exploit, misrepresent, or abuse its systems concerning minor users.

10. CHANGES TO THIS PRIVACY POLICY

Last Updated: [Insert date upon final publishing]

ADMERE reserves the right to amend, revise, update, or replace this Privacy Policy at any time, with or without prior individual notice, in response to evolving legal requirements, regulatory directives, platform feature upgrades, security considerations, or user feedback. As a technology-driven platform operating across multiple jurisdictions, we are committed to maintaining transparency while complying with local and global privacy laws, including GDPR, CCPA, India’s DPDP Act, and others.

 

🔷 10.1 Scope of Revisions

Changes to this policy may include (but are not limited to):

  • New types of personal data collected or processed
     

  • Updated legal basis for processing under jurisdictional laws
     

  • Inclusion of new features (e.g., biometric recognition, AI-based services)
     

  • Integration with third-party services (e.g., APIs, payment processors)
     

  • User rights updates based on court rulings or legislative changes
     

  • Revision of data storage durations or international data transfer mechanisms
     

  • Updates related to breach notification processes or encryption protocols
     

Each version will reflect a new “Last Updated” timestamp at the top of the document.

 

🔷 10.2 User Notification Methods

ADMERE uses the following mechanisms to notify users of changes to the Privacy Policy:

Change Severity

Notification Method

Minor (e.g., wording clarity)

Updated date stamp, in-app link

Moderate (e.g., feature additions)

App alert or banner notification

Major (e.g., legal rights, new data uses)

Email notification + user re-consent (where required)

We advise all users to regularly check the Privacy Policy section on our website/app to stay updated on the latest practices and compliance mechanisms.

 

🔷 10.3 Consent for Continued Use

By continuing to use ADMERE services after a policy update:

  • You acknowledge and accept the revised terms.
     

  • Where required by law (e.g., GDPR, CCPA), explicit re-consent will be sought through in-app prompts or email confirmation before data processing continues under new terms.
     

If a user does not accept the changes, they may:

  • Withdraw consent (where applicable)
     

  • Deactivate or delete their account
     

  • Contact us for assistance at privacy@admere.in
     

 

🔷 10.4 Archival of Historical Versions

ADMERE maintains an archive of previous Privacy Policy versions, available on request for legal, regulatory, or academic purposes. These can be shared with:

  • Users
     

  • Regulatory authorities
     

  • Partner institutions
     

Each archived version will include a version number and the date range it was active.

 

🔷 10.5 Grievance Redressal for Policy Changes

If you believe a change in the policy violates your legal rights or adversely affects your privacy:

  • Submit a grievance to grievance@admere.in with the subject line: "Privacy Policy Update Concern – [Date]"
     

  • Include details of the issue and your region/jurisdiction
     

Your concern will be acknowledged within 72 hours and resolved within 15 business days, per grievance redressal guidelines under IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, India.

11. GOVERNING LAWS & JURISDICTION

Last Updated: [Insert final publishing date]

This section defines the legal framework under which ADMERE operates and outlines the governing laws, jurisdictions, and international legal compliance standards applicable to our platform, services, and data practices.

ADMERE is operated by Aanand Growth 7 Private Limited, registered under the Companies Act, 2013 (India), and is subject to Indian data protection and cybersecurity laws. However, due to our global reach and user base, we align our privacy and data practices with multiple international legal standards to ensure consistency, fairness, and legal compliance across all regions.

 

⚖️ 11.1 Primary Governing Law

Unless otherwise mandated by specific user jurisdiction, this Privacy Policy and any related disputes shall be governed by and construed in accordance with the laws of the Republic of India.

  • Jurisdictional Venue: Dhanbad District Court, Jharkhand, India
     

  • Governing Statutes:
     

    • Information Technology Act, 2000 (including the IT Rules 2021)
       

    • Indian Contract Act, 1872
       

    • Indian Penal Code (as applicable in cases of cybercrime)
       

    • Any future national legislation such as the Digital Personal Data Protection (DPDP) Act, 2023 once enacted
       

 

🌐 11.2 Global Regulatory Compliance

ADMERE acknowledges and adheres to privacy laws applicable in other countries and regions in which we offer services, especially where additional obligations are imposed. These include, but are not limited to:

Region / Country

Applicable Law(s)

Key Obligations

European Union (EU)

GDPR – General Data Protection Regulation (Regulation (EU) 2016/679)

Lawful basis for processing, explicit consent, right to erasure, data portability, breach notification, DPO appointment

United States (California)

CCPA/CPRA – California Consumer Privacy Act & Privacy Rights Act

Notice at collection, opt-out of sale, user rights, verification of access requests

United Kingdom

UK GDPR + DPA 2018

Follows GDPR-like standards post-Brexit

Canada

PIPEDA – Personal Information Protection and Electronic Documents Act

Transparency, consent, access, breach response

UAE

Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data

Purpose limitation, cross-border transfer conditions

Singapore

PDPA – Personal Data Protection Act

Reasonableness, notification, consent, and withdrawal

Russia

Federal Law No. 152-FZ on Personal Data

Localized data storage, cross-border transfer registration

Brazil

LGPD – Lei Geral de Proteção de Dados

User rights, DPO, legal basis, access and correction

India

DPDP Act 2023 (once enforced)

Consent-based processing, purpose limitation, data fiduciary obligations, grievance redressal

USA (Federal COPPA)

Children’s Online Privacy Protection Act

Parental consent for users under 13, verifiable mechanisms, data minimization

We maintain internal checklists and compliance mappings to ensure we meet country-specific legal requirements when processing personal data of residents from these jurisdictions.

 

🔁 11.3 Conflict of Laws and Cross-Border Resolutions

In the case of a legal conflict between the laws of different jurisdictions:

  • The law of the user’s place of residence will prevail where mandatory by that country’s regulation.
     

  • Otherwise, the laws of India will govern, with resolution sought through Indian legal mechanisms.
     

For European users protected under GDPR, ADMERE recognizes EU supervisory authorities as the primary point of escalation.

 

🌍 11.4 Localization & Sovereignty Requirements

  • ADMERE hosts user data on cloud infrastructure providers such as AWS and Firebase, which maintain data centers in regions like India, Singapore, the EU, and the U.S.
     

  • Wherever required by law (e.g., Russia, India, China), we localize and process user data within the national territory using geo-fencing, encrypted mirroring, or regional server deployment.
     

 

🏛️ 11.5 Dispute Resolution Mechanisms

If a user or authority raises a legal complaint:

  1. First Level – Internal review and resolution by ADMERE’s Grievance Officer or Data Protection Officer within 15 working days.
     

  2. Second Level – Mediation (for contractual issues) or regulatory reporting (for privacy violations).
     

  3. Third Level – Court of law (Dhanbad, Jharkhand, India) for unresolved matters.
     

Note: For GDPR-governed users, the right to escalate to an EU Data Protection Authority remains unaffected.

 

📝 11.6 Language & Interpretation Clause

In case this Privacy Policy is translated into other languages, the English version shall prevail in matters of legal interpretation and enforceability unless specified otherwise by local law.

12. CONTACT US & REDRESSAL DETAILS

Last Updated: [Insert final publishing date]

This section outlines how users can get in touch with ADMERE regarding privacy concerns, grievances, regulatory issues, or any questions about the use of their personal data.

ADMERE is committed to transparency, user rights, and open communication. We maintain dedicated personnel, escalation procedures, and contact channels to ensure that your data concerns are addressed fairly, efficiently, and in compliance with global regulations.

 

📩 12.1 General Contact for Privacy Inquiries

For general queries regarding this Privacy Policy, data practices, or personal data access:

Email: privacy@admere.in
Subject Line: Privacy Policy Query – [Your Name]
Postal Address:

Aanand Growth 7 Private Limited
Attn: Privacy Compliance
ADMERE Platform
Kusum Vihar, Dhanbad, Jharkhand – 826005, India

 

👤 12.2 Data Protection Officer (DPO)

ADMERE has appointed a Data Protection Officer (DPO) in accordance with global privacy laws such as the GDPR, CCPA, and the upcoming DPDP Act of India. The DPO is responsible for:

  • Monitoring ADMERE’s compliance with data protection laws
     

  • Serving as a point of contact for users and regulatory authorities
     

  • Reviewing privacy impact assessments and new feature risk mapping
     

  • Handling cross-border data requests, breach responses, and user rights execution
     

Contact DPO at:
📧 Email: privacy@admere.in (Attn: Data Protection Officer)
🕒 Response Time: Within 7–10 business days for routine matters; within 72 hours for urgent or breach-related queries

 

📛 12.3 Grievance Officer (Under Indian IT Act)

Pursuant to the Information Technology Act, 2000 and the Intermediary Guidelines and Digital Media Ethics Code Rules, 2021, we have appointed a Grievance Officer to redress user complaints related to:

  • Content moderation
     

  • Platform abuse or policy violation
     

  • AI-scoring or bias complaints
     

  • Account misuse or impersonation
     

  • Violation of privacy or data misuse
     

  • Payment, identity, or performance issues
     

Grievance Redressal Window: Complaints must be acknowledged within 24 hours and resolved within 15 days, as per Indian law.

Grievance Officer Details:
👤 Name: [To be updated before app launch]
📍 Address: Aanand Growth 7 Private Limited, Dhanbad, Jharkhand
📧 Email: grievance@admere.in
📞 Phone: [To be published in the app and website footer upon launch]

 

🌍 12.4 Supervisory Authority Escalation (International Users)

Depending on your jurisdiction, you have the right to escalate unresolved concerns to a Supervisory Authority or Data Protection Authority (DPA) in your region:

  • European Union: Data Protection Authority in your member state (EU List of DPAs)
     

  • United Kingdom: Information Commissioner’s Office (ICO)
     

  • California, USA: California Privacy Protection Agency (CPPA)
     

  • Russia: Federal Service for Supervision of Communications (Roskomnadzor)
     

  • India (Post-DPDP Act): Data Protection Board of India
     

You may also notify us if you'd like to be guided in filing such complaints with your local authority.

 

🛡️ 12.5 Transparency Logs & Grievance Reporting Dashboard

ADMERE will maintain a public transparency log, detailing:

  • Number of privacy complaints received
     

  • Types of grievance categories (e.g., content, scoring, moderation)
     

  • Resolution turnaround time and outcomes (aggregated)
     

In the future, a user grievance dashboard may be added within the app, enabling users to track the status of their complaints in real time, with ticket numbers, redressal timelines, and escalation pathways.

 

📜 12.6 Notices, Legal Summons, and Compliance Requests

All legal correspondence, including court summons, compliance notices, and takedown requests, must be served to our legal representative through:

Email: legal@admere.in
Registered Postal Address:

Legal Department – Aanand Growth 7 Private Limited
Kusum Vihar, Dhanbad, Jharkhand, India – 826005

We respond to lawful data requests in accordance with applicable law, after verification of identity and jurisdictional validity. ADMERE reserves the right to seek clarification or legal review before disclosure.

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Reach Us

Email: art@admere.in
Phone: +91-8825258944
Address: Gurugram, Haryana

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All content submitted to Admere is securely stored and will never be sold or shared with third parties. By participating in contests or features, users grant Admere the right to showcase their content across official platforms for promotional purposes. Any extended usage in marketing is done only with prior consent.
 

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